Safeguarding Policy

Keeping you and your child safe when participating in activities
SAFEGUARDING CHILDREN POLICY

for

PARENT CLOUD LTD

  1. Introduction

I. PARENT CLOUD LTD (the Company) is a company run for the following purpose:

Providing remote support and advice to parents via a team of consultants on a broad spectrum of topics and also offering online remote classes and courses for parents and their children.

II. The Company is based at:

28 Lower Green Road,
Esher
KT10 8HD

Company Number: 11797795

III. The Company has adopted this safeguarding children policy and expects every adult working or helping at and on behalf of Parent Cloud LTD to support it and comply with it. Consequently this policy shall apply to all staff, consultants, managers, trustees, directors, volunteers, students or anyone working on behalf of Company.

2. Purpose of the Policy

  1. This policy is intended to protect children and young people who receive any service from us, including those who are the children of adults who may receive services from us.
  1. The Company believes that no child or young person should experience abuse or harm and are committed to the protection of children and young people and this policy is intended to provide guidance and overarching principles to those who represent us as volunteers or staff, to guide our approach to child protection and safeguarding.

3. The Risks to Children

Nearly every child grows up in a safe and happy environment and it is important not to exaggerate or overestimate the dangers. Nevertheless, there are situations where children need protection including but not limited to:

– Sexual abuse;
– Grooming;
– Physical and emotional abuse and neglect;
– Domestic violence;
– Inappropriate supervision by staff or volunteers;
– Bullying, cyber bullying, acts of violence and aggression within our schools and campuses;
– Victimisation;
– Self-harm;
– Unsafe environments and activities;
– Crime; and
– Exploitation.

  1. Universality of Protection

The Company recognises that:

– the welfare of the child is paramount;
– all children regardless of race, gender, religious belief, disability, age, sexual orientation or identity have a right to equal protection from harm;
– some children are more vulnerable to harm as a result of their circumstances, prior experiences, communication needs or level of dependency; and
– working with children, young people, their parents and/or guardians, carers or other agencies is essential to protecting their wellbeing.

  1. Safeguarding Children

If, at any time, a consultant or representative of the organisation believe that a child may be in need, or that a child is being harmed or is likely to be, we will refer immediately to local authority children’s social care.

For clarity the definition of a child in need is as follows:

Children are considered to be ‘in need’ under s17 of the Children Act 1989 if:

  • they are unlikely to achieve or maintain or to have the opportunity of achieving or maintaining, a satisfactory level of health or development without the provision of services;
  • their health or development is likely to be significantly impaired, or further impaired, without the provision of such services; or
  • they are disabled.

6. Safeguarding Children during remote Events/Activities

There are three kinds of remote events/activities:

(A). those open to adults and children of all ages;

(B). those for children accompanied by a ‘parent’; and

(C). those for unaccompanied children, which are sometimes run alongside other events/activities (these events are rare).

All events run by Parent Cloud are remote and no representative from the organisation will interact with children face to face. That said, we understand that there may well still be risks and make sure that all consultants and representatives of the organisation have been rigorously vetted. We also make sure to keep all online events secure.

7. Disclosure and Barring

  1. The Company offers the following activities for children: While we primarily offer support to Parents on occasion Parents may participate in remote classes and courses with their children including: Music, Yoga, Massage, signing, first aid and others. Parent may also choose to include their children in consultations with specialists on sleep, child behaviour, breastfeeding among others.
  2. Some of our activities may therefore require adult participants or adult leaders to undergo DBS and/or police checks under the Safeguarding Vulnerable Groups Act 2006. The required level of checking (if any) will broadly reflect the degree and frequency of unsupervised access given to other people’s children.
  3. The Company will take very seriously any allegation of impropriety on the part of any member of the Company. A member of the Company who discovers anything amiss should get in touch immediately with the following: KAREN TAYLOR
  4. Allegations will be appropriately reviewed and the likely risk to children and, if appropriate, will consider banning the member from future events or revoking his or her membership or both, but only in full accordance with the rules and procedures of the Company.

8. Health and Safety Aspects of Safeguarding Children

  1. Before starting any remote event for unaccompanied children, the Team will carry out a risk assessment and then take steps to minimise all risks to health and safety. Parents and children will be made aware of any particular risks and of the steps to be taken to minimise those risks.
  2. Sufficient adults must be present at any event for unaccompanied children to enable one adult to deal with any emergency while another adult supervises the children not directly affected by the emergency.

9. Prevention of Bullying

We will not tolerate the bullying of children either by adults or by other children. If any incident of child-on-child bullying should arise at a the Company event, those involved will be separated immediately and the parents of the children involved will be asked to deal with the matter. The Team will review all incidents of child-on-child bullying and assess the likely future risk to children. If appropriate, the Team will consider banning a child from future events, but only in full accordance with the rules and procedures of the Company. Allegations of adults bullying children will be dealt with in accordance with this Policy.

10. Photographing Children

No photos will be taken or published of any child attending an event or activity unless prior written permission is sought from a person with parental responsibility. If any person has any concerns regarding any person taking photos at an event or activity, that person should contact the Company immediately.

11. Managing Behaviour & Discipline

  1. Unacceptable behaviour at the Company events for unaccompanied children will generally be stopped by separating the children or asking the children to leave the remote event.
  2. The Company may apply a further disciplinary sanction; namely the banning of the child from one or more future events over the following 18 months. Any such sanction would be determined and applied by the following officer: KAREN TAYLOR, FOUNDER.
  3. A parent who is aggrieved by this ban may appeal to the Company who will hear the views of all relevant persons. The decision of the Company is then final.

12. Other Policies

This safeguarding policy should be read together with the following policies and resources of the Company:

Consultant Business Agreement

Terms & Conditions

Privacy policy

13. Legal Framework

This policy has been drawn up in accordance with all relevant and applicable legislation and guidance available to the Company in the jurisdictions it operates within in the United Kingdom. Chiefly, this policy operates in accordance with the:

– Children Act 1989
– United Nations Convention on the Rights of the Child
– Children Act 2004
– General Data Protection Regulation
– Data Protection Act 2018

14. Communication

As a consultant with Parent Cloud, if the necessity arises to share information about clients, compliant with our privacy policy, please be conscious that each specialist may be bound by their own and potentially different code of ethics, dictated by their relevant governing body. Please ensure the consultant is open to receiving information prior to sharing.

This Policy is approved and robustly endorsed by PARENT CLOUD LTD and is due for review every 12 MONTHS.


KAREN TAYLOR (FOUNDER)

Reviewed: 14th April 2021

The journey to becoming a new parent can be a challenging one and supporting team members through this transition and ensuring a successful return, can be a rewarding part of your role as a manager. We have designed a bespoke coaching programme for Managers of Parents within RBC to ensure you are equipped with everything you need to support team members on this journey.

Coaches

chris

Chris Mitchell

Leadership Coach & Business Strategist
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Antje Langsch

Personal, Professional, Executive Coach
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Karishma Motiram

Working Parent Coach
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Charlotte Worth

Personal & Professional Coach
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Paul Bulos

Executive Leadership & Wellbeing Coach

We have a bespoke Parental Coaching programme for all RBC employees consisting of 4 1-2-1 Coaching sessions with a coach of your choice. Supporting you through your journey from preparing for your parental leave, making the most of your time away and also, setting you up for a successful return to the office.  Book an initial chemistry call with a coach ahead of beginning your tailored programme below.

Coaches

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Holly Roberts

Career and Transitions Coach
Catherine Serusclat 3a

Catherine Serusclat

Career and Personal Development Coach
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Zuzanna Malek

Personal & Professional Coach
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Antje Langsch

Personal, Professional, Executive Coach
Karishma-768x943

Karishma Motiram

Working Parent Coach
Cropped-Charlotte-Worth

Charlotte Worth

Personal & Professional Coach
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Paul Bulos

Executive Leadership & Wellbeing Coach

FAQs

Wellness Cloud is a leading employee benefits platform, providing remote wellbeing support to employees, with one-to-one consultations, live talks and events, as well as a library of on-demand wellbeing resources, available through the Wellness Cloud Hub and App.

We provide support for a wide range of life challenges, including: pregnancy and parenting, fertility, mental health, menopause, financial wellbeing, professional and personal coaching, nutrition, relationships, women’s health, men’s health, elderly care, sleep, bereavement and neurodiversity.

As an RBC employee, you can access an initial entitlement of 3 one-to-one sessions with a range of Wellness Cloud specialists (see “Are any categories excluded from my allowance?”). Book a Session using the Coupon Code RBCWELLNESS to reduce the normal session price to £0. Once you have used your free sessions, if you would like to request further one-to-one sessions, please fill in the anonymous request form.

Should you wish to purchase a session, you can access a 10% discount, which means each 45-minute session will cost £67.50 instead of £75. You need to use code WELLNESS10 when booking a session to obtain the discount.

All payments are made securely and your transaction will be encrypted. All information relating to payment is transferred using HTTPS with up to 256-bit encryption. Servers are verified PCI compliant and additionally your credit card information is not stored on any servers.

There are a variety of guides under our mental health category, covering anxiety, depression, relationships, bereavement and more. In addition, we run a 90-minute mental health awareness workshop, which is aimed at managers and Wellbeing champions within the business. Our Wellness Cloud app also gives access to sleep stories, guided meditation and a Pocket CBT diary, where you can personally track your own mental health.

We have a dedicated category for parents, offering advice and guidance covering a number of topics from pregnancy and new-borns to teenagers. In addition, you can join our bi-monthly 3-part antenatal course for free. Or attend any of our Baby & Toddler classes which run on a weekly basis. As an employee you can also book in a 1-2-1 consultation with any of the parenting specialists on the platform for free, simply using your booking coupon code RBCWELLNESS.

We offer consultations with personal and professional coaches, who enable their clients to move forward in their careers by unlocking their full potential.

There’s a variety of support and guidance available on Wellness Cloud specifically to men, as well as a number of male specialists that can support you with your wellbeing.  

You will find a variety of support and guidance for women’s health and wellbeing, including pregnancy and the menopause.

You will find guides on savings, pensions, investments and tips on improving your financial wellbeing within our expert resources section.  Not all of this information will be relevant to colleagues outside of the UK, so please review carefully and seek local advice where appropriate. 

Absolutely. There are written guides on the platform that you can find within the Expert Resources tab.  Not all of this information will be relevant to colleagues outside of the UK, so please review carefully and seek local advice where appropriate. 

Our online antenatal course is completely free of charge and available for you to access through the year. We run this course every other month and it’s easy to join – simply go to the Upcoming Events and Talks page on the Hub and look for the next Antenatal course.  

We run over 150 baby and toddler classes each year, which are all free of charge and available for you to access as an employee. In addition, we run virtual drop-In clinics with our breastfeeding, antenatal, and infant sleep experts for you to attend. We also regularly run Q&A sessions with our experts, please keep an eye out for these events and you can join them or watch a recording at your leisure. To access any of these simply go onto the events tab in the Hub.  

Everything is available outside of the UK and you can access any of our services, regardless of your location. We have also created some non-UK specific guides, which can be found within the HR & Manager section of our Guides page.  

Our Fertility, Pregnancy, Antenatal courses, Baby & Toddler classes are open to family members who live with you.

1-2-1 consultations are available for employees of RBC only, however where appropriate, for example, our child behaviour, sleep, nutrition or parenting 1-2-1 consultations we would understand a partner attending with you.

Manager FAQs

Wellness Cloud provides a variety of useful support and resources for HR personnel and managers, including live events, workshops, mental health training, guides, videos and more. You are also able to book one-to-one sessions with our network of professional coaches.

Under the expert resources you will find a manager and HR section which has useful guides to help with supporting employees – for example with neurodiversity or bereavement. The live event and talks are often helpful in providing some education and understanding on topics affecting your employees and Wellness Cloud runs several Manager specific events throughout the year.

There are a variety of guides under the Mental health category covering Anxiety and depression, Relationships, Bereavement and postnatal depression. There are also remote Mental Health focused trainings and workshops to help you understand your own mental health and how you can best support others. These interactive workshops run for 90 minutes, every other month and are designed for Managers and other Mental Health first aiders or Champions within the business. In addition, you can book a one-to-one session with the Mental Health First Aid trainer, if you were looking for support or advice around a particular situation and needed clarity on how best to support yourself or a colleague.

There is access to one-to-one consultations with personal and professional coaches, who enable individuals to move forward in their careers by unlocking their full potential. 

Please in the first instance contact your manager or your HR team who will help to provide guidance for you and your team.

Our qualified parenting consultants and coaches are here to help, every step of the way.

For ad-hoc 1-2-1 & group support choose from

Antenatal classes (3 x 90 minute sessions)

1-2-1 Antenatal support​

Pre Parental leave Coaching​

Postnatal support

Breastfeeding

Infant and
Child sleep

Nutrition

Return to work Group & Individual coaching

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Lizzie Knight

Lactation & Breastfeeding Specialist and Postnatal Specialist
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Louise Goncalves

Infant Sleep Consultant
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Suzanne Fowler Evans

Psychotherapeutic Counsellor and Antenatal Coach
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Catherine Pohl

Nutritionist
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Jane Love

Lactation & Breastfeeding Specialist
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Joanna Kovacs

Nutritionist